Refund Policy

No refund applies when an audit is provided without payment.

A refund may be approved when payment is captured but the purchased report cannot be generated because of a confirmed technical failure, duplicate charge or incorrect payment status.

• Changing your mind after a report was successfully generated.
• Disagreeing with a risk label that correctly used the submitted details and available data.
• Admission outcomes, cutoff changes or university decisions after the report.
• Incorrect details entered by the user.

Email admiscan.help@gmail.com with the payment reference, audit type and a short description of the issue.

Approved refunds are returned through the original payment method. Bank or payment-provider processing time may vary.